Q: When does the lottery launch?

A: The lottery is now open to causes and supporters with a first draw of Sat 25 November 2017.

Q: What organisations can sign up?

A: To be part of The Essex Lottery, you need to have a head office in Essex and provide a service or directly benefit Essex residents. (NB Some exclusions apply see our Terms & Conditions for details).

Q: What information will I need to sign up?

A: We’ll need some key pieces of information to get you registered as a good cause on The Essex Lottery. This will include your organisation's name, a key contact and role, address, telephone number and email. We will then need you to confirm your eligibility (see question above).

In order to pay you your money we’ll need your bank details and you’ll also need you to provide a logo for your organisation to include on the specific marketing materials we’ll create for you. You can provide these at signup but they aren’t required to get you registered.

Q: What kind of logo do I need?

A: We can accept logos in most file formats (.png, .jpg, .gif etc.)

Don’t worry if you don’t have one, we’ll set you up with a default logo to start with and you’ll be able to change it and any other details at any time.

Q: What materials do you provide to help me promote my lottery?

A: We provide your good cause with its own tailored communication materials. These will be professionally prepared PDFs which can be attached to e-mails that are sent out to your community. Our materials can also be printed and posted around the local area. We also provide you with your own dedicated webpages on The Essex Lottery website for your supporters to sign up, check results and see how much money is being raised.

Q: How do winners find out that they've won?

A: Every week, all winners will be advised by e-mail. The winning number will also be published on our website, Facebook and Twitter each week following the draw.

Q: How do we receive our share of ticket sales?

A: Your funds will be transferred directly into your bank account every month.

Q: How do I know how well my fundraising is doing?

A: Every week we send you a newsletter which provides you with all the details. It tells you how many supporters have chosen to direct their support to you, who they are, how many tickets are being sold each week, how much money has been raised etc. There is also a dashboard on the site which will provide real time statistics on your campaign.

Q: Who deals with any questions my supporters have?

A: We do. We have a dedicated support number (0300 302 32 32) that deals directly with any queries your supporters have as well as our support email address ([email protected]).

Q: What administration do we need to do?

A: None at all. All you need to do is shout about your The Essex Lottery page!

Q: If my good cause gets 50p per entry, where does the other 50p go?

A: 10p is used to support other good causes within Essex. 20p goes to prizes and the remaining 20p is for administration of the lottery and VAT.

Ticket allocation pie chart

Q: My good cause is now live. What do I do next?

A: We have lots of tips to help you to start raising funds with The Essex Lottery on our getting started page.

Q: Can supporters use gift aid on the ticket price?

A: Unfortunately you cannot claim Gift Aid on lottery ticket purchases.